海外訂單Overseas orders
配送國家：亞洲、大洋洲、歐洲、美加地區、中南美洲、非洲
Available countries: Asia, Oceania (Australia), Europe, UnitedStates, Canada, CentralAmerica, South America, Africa.
※特別提醒 notice
因受新型冠狀病毒肺炎(COVID-19)疫請影響，承運航空公司暫停航班致郵路中斷，敬請見諒。
Due to the new COVID-19 epidemic,suspend delivery to some countries.
相關連結
訂購流程How to purchase?
步驟一 - 加入會員
Step 1 - Sign up as our membership
步驟二 - 至官網選購商品
Step 2 - Purchase through www.no11.com.tw
步驟三 - 商品加入購物車，完成付款
Step 3 - Add your items into the shopping cart, and finish the payment.
步驟四 - 收到訂購完成通知信
Step 4 - Receive a notification E-mail of order completion.
步驟五 - 國際包裹寄出；出貨狀態請至訂單查詢，點選查詢出貨狀態查詢出貨進度及配送狀態。
Step 5 - Dispatch an international parcel. Look up the Shipment status in your order information：click Order Tracking to check the parcel's status
步驟六 - 收到商品
Step 6 - Item received, please contact customer service if there's any problem.
如尚未成為會員，填寫完整資料並且加入會員即可；凡加入即成為永久會員。
If you haven't signed up as our membership yet, please fill in your information to register. membership account hasn't expire date
如已成為本網站會員，於結帳時登入會員即可。
If you've already our member , please login in to your account and checkout.
訂購付款成功後，依照填單時間作為等待排貨順序，商品一律等到貨齊再為您寄出，不適用賣場追加期限及拆單服務。
When you finish the payment and complete the order, we'll ship on order, we ship all items in an order together, and the order cannot be combined.
付款方式Payment
進行線上刷卡作業，VISA及MASTER信用卡皆可使用。
You can use Visa card, MasterCard for our international order.
運送方式Shipping
香港、澳門地區使用【順豐國際快遞】
Use in Hong Kong and Macau 【SF Express】
其他國家一律使用【中華郵政國際郵寄】
The other countries use 【Chunghwa Post International Mail】
※特別提醒 notice
- 海外跨境購買者不在此法規範內，因海外地區航空包裹運送費時，跨國退款作業繁複，僅提供中、港、澳地區相同訂單金額換貨服務，由消費者自行吸收來回運費以及進口關稅，依台灣規定若進口郵包其完稅價格超過新台幣2,000元，海關將課進口稅及營業稅；其他海外地區因寄送郵務關係則無提供退換貨服務。
Due to the complicated cross-countries refund operations and complicated international shipping fees in overseas areas, we only offer product exchange services for orders of the same value in the Greater China region (including Mainland China, Hong Kong, and Macau). Consumers are required to absorb the round-trip shipping costs and import duties. According to Taiwanese regulations, if the dutiable value of an imported parcel exceeds NT$2,000, customs will impose import taxes and business taxes. No return or exchange services are provided for other overseas regions due to postal service constraints.
- 請您選購商品時，務必謹慎確認訂單內容顏色和尺寸，再進行結帳，希請國外會員們見諒。若完成訂單，便表示會員同意本規定。
Please confirm the items' color and size of the order before purchasing goods, and then proceed to checkout. If the order is completed, it means that the members agree to these regulations.
- 海外訂單一律經過嚴格品質控管，寄出包裹前會作二次品檢確認，避免會員收到瑕疵品，請您安心購物。
All overseas orders are subject to strict quality control, and the packaging will be inspected a second time before shipment to prevent members from receiving defective products. Please rest assured to shop.
- 因各地點之配送所需工作日不同，故配送到達所需時間，您可至順豐速運及中華郵政查詢
Due to the different working days required for delivery at various locations, you can check the arrival time required for delivery to SF Express and Chunghwa Post.
- 若商品遇有突發狀況，無法於上述之時間內為您寄出，必定會事先另行通知。
If there is an emergency about products, the products cannot be shipped for you within the above-mentioned time, we will definitely notify you in advance.
－順豐香港自2022年3月5日起，部門地區暫停上門收派作業，請改使用自取服務，順豐有1000個網點可供利用，造成不便敬請見諒。
相關連結
購物須知Precautions
- 商品價格請依官網賣場為主。
Please refer to the official website for prices.
- 訂單成立後，無法受理訂單修改，有變更需求，請於出貨前將訂單取消後重新訂購。
We will not accept to modify your order while it's being paid. If you'd like to modify your order's items or your shipment method, please cancel your order first, then re-place a new order instead.
- 若因客戶個人因素造成投遞包裏不成功被退回，我們將會取消此筆訂單並扣除來回運費後，將訂單餘額退還。
If an international parcel delivered unsuccessfully and has to be returned back to S'LIGHT., we will definite charge back and forth postages from overseas' customers, and return back your order's amount.
- 依照台灣營業稅法，SOARIN 將不會開立統一發票。 (營業稅法：直接外銷貨物或勞務予國外買受人得免開立統一發票)
Abide by the law of Taiwanese Business taxes, SOARIN will not issue an Unified Invoice for foreign goods.
- 進口關稅需由買家負擔。
Import duties must be born by the buyers.
